Articles

How to Meet User Expectations for Artificial Intelligence

Kathy Baxter, Salesforce

Generative UI and Outcome-Oriented Design

Kate Moran and Sarah Gibbons, Nielsen Norman Group

Robots that act like humans are a waste of time

Tristan Greene

The Building Blocks of Interpretability

Chris Olah & 6 others

Don’t Call AI “Magic”

M.C. Elish and danah boyd

Bots won't replace apps.

Dan Grover

Machine Learning is Very Much a UX Problem |

Yael Gavish

The Dark Secret at the Heart of AI

Will Knightarchive

Human-Centered Machine Learning

Jess Holbrook

Interpretable Machine Learning

Christoph Molnar

The UX of AI

Josh Lovejoy

Fair Is Not the Default

Josh Lovejoy

UX for AI (set of articles)

Multiple